General Terms and Conditions of the Rodly Application

This page is an English translation provided for convenience. The Czech version is the legally binding one.

These General Terms and Conditions govern the legal relations between the Provider and the User of the RODLY application and are drafted in accordance with the valid legal order of the Czech Republic as of August 16, 2026.

Identification data of the Provider

The Provider is Patrik Jánosdeák, registered office / place of business Na Cihlářce 1747, Nová Paka 509 01, Czech Republic, Identification No. (IČO) 06868801, registered with the Municipal Office Nová Paka, Czech Republic. Contact e-mail: podpora (at) rodly.cz.

1. Introductory provisions

1. These General Terms and Conditions (hereinafter “GTC”) of the Provider specified above (hereinafter “Provider”), govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter “Civil Code”), the mutual rights and obligations of the contracting parties arising in connection with the use of the RODLY mobile application (hereinafter “Application”).

2. These GTC are primarily intended for natural persons – consumers within the meaning of Section 419 of the Civil Code (hereinafter “User”), who use the Application outside the scope of their business activity.

3. The Application primarily serves for the management of shopping lists, sharing of items, organization of family shopping, storing loyalty cards, and recipe management.

2. User account, capacity, and sharing (family groups)

1. Age Restriction: The Application is intended for persons over 15 years of age. The Provider reserves the right to cancel the account if a violation of this provision is found.

2. User registration is required for full use of the Application's functions. The User is obliged to provide correct and true data during registration and to update them without delay in case of any change.

3. Access to the user account is secured by login credentials. The User is obliged to maintain confidentiality regarding the information necessary to access their account and must not allow access to third parties outside the proper “Sharing” functionality.

4. The Application allows creating so-called family groups for sharing lists and cards. The User who creates a group (Administrator) is responsible for inviting only persons who agree to such invitation and data sharing.

5. Blocking and Cancellation of Account: The Provider has the right to limit, suspend, or permanently cancel the user account at any time, without compensation, if the User violates these GTC, legal regulations of the Czech Republic, or if their actions damage the good name of the Provider or threaten other Users.

3. Rules of use, loyalty cards, and user content

1. Protection of Application Intellectual Property: The Provider is the exclusive owner of all rights to the Application (including source code, graphic interface, databases, logo, and name). The User is granted only a limited, non-transferable, non-exclusive, and revocable license for the normal use of the Application in accordance with its purpose.

2. Prohibited Behavior: The User undertakes not to use the Application for illegal purposes. Expressly prohibited are: (a) reverse engineering, code decompilation, (b) automated data extraction (scraping), (c) inserting content containing viruses or malware, (d) disproportionately overloading the Provider's infrastructure.

3. Loyalty Cards: The User undertakes to upload exclusively loyalty cards to the Application of which they are the authorized holder, in accordance with the terms and conditions of loyalty card providers. The Provider bears no responsibility for the refusal to accept a digital copy of the card by a store operator, nor for the violation of the terms and conditions of loyalty card providers.

4. License to User Content: The User may insert their own content (texts, recipes, photos) into the Application. By uploading this content, the User grants the Provider a free, non-exclusive license to store, technically process, and display it within the Application to the extent necessary for the provision of services (e.g., to display a recipe to other family group members).

5. Responsibility for Content: By inserting content, the User declares that they do not violate the copyrights of third parties, rights to protection of personality, and do not promote violence or hatred. The Provider is not obliged to actively monitor inserted content, however, reserves the right to immediately delete any objectionable content without compensation.

4. Payment terms and subscription (in-app purchases)

1. The basic version of the Application is provided free of charge. The Application also offers premium features, namely the Premium and Family functions. The exact scope of the Premium and Family package features is always available to Users in the Application interface before confirming the subscription offer.

2. Payment for the Premium and Family version takes place exclusively through third-party payment systems – Apple App Store (Apple Inc.) or Google Play (Google LLC). The Provider has no access to the User's payment data.

3. The subscription automatically renews for the next period chosen by the User (e.g., month/year), unless the User cancels it in their account settings in the App Store or Google Play at least 24 hours before the end of the current billing period.

4. Refund requests are governed exclusively by the terms and conditions of Apple Inc. or Google LLC and must be filed directly with these digital store operators.

5. Rights from defective performance and application updates

1. The rights and obligations of the contracting parties regarding rights from defective performance are governed by the relevant provisions of the Czech Civil Code, especially Section 2389a et seq. (obligations from contracts on providing digital content and services).

2. The Provider undertakes to provide the User with Application updates necessary to ensure that the Application is without defects and in accordance with the contract for the period that the User can reasonably expect.

6. Withdrawal from the contract

1. The User has, within the meaning of Section 1829 of the Civil Code, the standard right to withdraw from a distance contract within 14 days without giving a reason.

2. Important Warning for the Premium and Family Version: The User expressly agrees and requests that access to paid digital content and services be made available to them immediately after completing the transaction (i.e., before the expiration of the withdrawal period). The User acknowledges that by this prior express consent to start performance, they lose the right to withdraw from the contract within the meaning of Section 1837(l) of the Civil Code.

7. Availability of services and exclusion of liability

1. The Provider will exert maximum effort to ensure that the Application (including data synchronization) is available 24 hours a day, 7 days a week. However, the Provider does not guarantee 100% availability and bears no responsibility for outages caused by force majeure or failure of the User's device.

2. The Application is provided “as is”. The Provider is not responsible for any direct or indirect damages, loss of data, or lost profit arising in connection with the use or inability to use the Application.

3. If as a result of the User's action or omission (especially as a result of a violation of these GTC, legal regulations, or interference with copyright, personality, or other rights of third parties when uploading recipes, photos, or loyalty cards) any damage, non-material harm, third-party claim, or financial cost (including fines imposed by public authorities and efficiently incurred legal representation costs) arises for the Provider, the User undertakes to compensate this damage, harm, and costs to the Provider in full within 30 days of the delivery of a written request.

8. Data protection (GDPR)

1. Information on how the Provider processes personal data is detailed in a separate document “Privacy Policy”, which is in accordance with Regulation (EU) 2016/679 (GDPR).

9. Final provisions and dispute resolution

1. Legal relations established by these GTC are governed by the legal order of the Czech Republic, especially the Civil Code. This does not affect consumer rights resulting from the generally binding legal regulations of the state of their habitual residence.

2. The Czech Trade Inspection (Česká obchodní inspekce) is competent for the out-of-court settlement of consumer disputes, internet address: https://adr.coi.cz.

3. The Provider is entitled to unilaterally change these GTC to a reasonable extent. They will notify the User of the change via e-mail at least 14 days before the changes take effect.

4. These GTC come into force and effect on August 16, 2026.